Terms and Conditions 

Please read the following Terms & Conditions carefully, as they will be governing the legal relationship between you and COINWEST.
by using this website and/or entering into dealings with us by buying our products and services you agree to accept the following Terms & Conditions. We reserve the right to update and change the website and these terms without prior warning or notice. these Terms & Conditions do not affect your statutory rights. these Terms and Conditions may be amended and/or revised at any time at our sole discretion. Please check periodically for changes. In order to use our service you must be 18 years of age or over.

Purchases 

The prices and purchases are quoted by COINWEST and are indications only, their are subject to change to reflect market conditions.
the prices are fixed only by the execution of the applicable order by COINWEST. Once an order is executed by COINWEST, the executed price is binding regardless of subsequent market fluctuations. 
You may need to provide a formal identification on Purchases in excess of £ 2500.00 pounds.
This could be a passport, driving licence or any government official document which has your updated current address. we would not be able to process your transaction until we receive these documents or may have to cancel your order and provide you with a refund. 

Returns Policy

Not happy with what you have received, no problem we are more than happy to give you a full refund or exchange within 14 days of purchasing. 

You will need to send us the product back, we suggest you send the product fully trackable just so that you know we have received it and looking forward to process your refund. 

Your refund will be processed within one week of receiving the product back. if for any reason it is taking longer than normal we will contact you and let you know. 

You would be refunded in the exact mode of payment you made but for any reason if we are unable to process your transaction we may issue you a payment in a different mode.

Cancellation 

We have a right to refuse or cancel a transaction at anytime if we are unable to verify a customers identification or purchases made in excess of the amount mentioned in our terms and conditions. 

Any queries with your products received must be reported to us within 48 hours.  

however the products must be returned to us in the original state in which they were received. 

Delivery And Shipping 

We provide Free Delivery on all our Products. 

Same day despatch is available if orders are placed before 12:00 Pm or on special request by informing us by email or on our website. 

We will use the fastest delivery option available and send your package in the most discreet manner without any markings or information about the content in the packaging. 

Your items are fully insured till they have been delivered to you so you don't have to worry for any reason in case they get misplaced or lost by our delivering partners. 

You will be provided by a tracking code when your items have been despatched just in case if you would like to track your items. 

International Shipping 

We are not processing any Deliveries or International Shipping at the moment.  Any International orders  placed will be cancelled and refunded. Please do not purchase.

Queries And Suggestions 

We at COINWEST always keep all our customers first, but we also understand sometimes things may go wrong, so for any reason if you're not happy with our products or services or simply like to share your thoughts or opinions please feel free to ask a question through the at your service page and we will get back to you in the most quickest way. 

Rewards And Discounts

- Items that have a purchase value of £ 400.00 pounds or more in a single transaction is entitled for a FREE 1oz .999 Pure Silver Coin this would be added and sent automatically in your purchase. 

- Join the COINWEST family when you order today and get 20 % OFF on your next purchase. you will be sent a unique code soon after you make your first purchase which can then be added at the time of your next purchase to avail your discount.

- We have a LUCKY DRAW every quarterly the winner would be awarded with a FREE 1oz .999 Pure SILVER COIN OR BAR. this is solely for customers who have joined the COINWEST family and have made purchases of £ 400.00 and above. all COINWEST family members will have an opportunity to have their names in the LUCKY DRAW, members will be informed by email and their name will highlight on the website if they are a winner and your prize would be sent the next working day by recorded delivery. 

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